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How To Scan Using HP Smart App

You can easily set up your printer on a wireless network using HP smart app and easily troubleshoot printer related issues. On the other hand, printing and scanning process can also be easily done

Step 1: HP smart app installation

Install the HP smart app and connect the printer to your mobile device

  • Android devices
  1. HP smart app is supported in the android devices that has Android OS 4.4 (kitkat) version or later versions
  2. Connect your printer after launching the application
  • Ensure that your android device is in the same wireless network as your printer
  1. Go to Google play store and install the HP smart app in your android device
  2. Once the app is installed open the app and tap start
  3. Accept the terms and condition to continue the process
  • Tap (+) sign on home screen, If more than one printer connected to the wireless network choose the printer you want to use
  • You can add a new printer by choosing add printer or setup a new printer
  1. Stick on to the on-screen instructions to complete the setup process.

 

  • Apple iOS device
  1. HP smart app is supported in the Apple iOS devices that has Apple iOS 9 version or later versions
  2. After installing the app launch it and connect it with your printer
  • Ensure that your Apple iOS device is in the same wireless network as your printer
  1. Install the HP smart app in your iOS device
  2. After the installation process, tap start to open the app
  3. To continue with the process accept the terms and condition, the app will start to search for the printers in the network
  • Tap (+) sign on home screen, If more than one printer connected to the wireless network choose the printer you want to use
  • You can add a new printer by choosing add printer or setup a new printer
  1. Stick on to the on-screen instructions to complete the setup process.

Step 2: Printing and scanning

  • Print a document or photo
  1. You can print photo and documents from your android and iOS device. Based on your android device you can also print from Google Drive, Dropbox, Facebook and Instagram.
  2. Go to HP smart app,tap Print Documents, print photos to start the printing process
  • You can select the document from the cloud storage, social media device or from your mobile device
  1. Choose the document or the photo that you want to print, the preview will get displayed
  2. To start the printing process tap print
  • Scanning from your printer
  1. Start the scanning process by placing the photo or the document on the scanner glass or in the automatic document feeder
  2. Go to HP smart app
  • It provides 3 types of scan-scan, scan to Email, scan to Cloud. Select the scanning type that you want
  1. By selecting settings icon you can choose the input source for the scan
  2. Tap done
  3. To adjust the borders select scan
  • You can also add additional pages by choosing the additional pages icon
  • Once the scan process is completed, choose Send, save, share or print depending on your need
  • Scan document using mobile device camera
  1. By using your mobile camera you can scan the document or photo as a PDF or JPEG file, you can save them in your mobile device, cloud account or you can share them in email
  2. Choose the document or photo that you want to scan
  • Open the HP Smart app
  1. Choose your mobile device and scan type
  • In android devices: tap camera scan to email, or camera scan to cloud, or document capture.
  • In apple devices :Tap Scan to Email, or scan to cloud or the camera option
  1. After clicking the picture the preview of the scan displays
  • In android devices: You can manually adjust the border by adjusting the blue dots
  • In Apple iOS devices: In Auto mode the edges are automatically detected and it can perform multi-page scanning quickly, whereas the manual mode is better for one or two page scans or when the auto mode fails to detect the edges of the item
  1. You can make changes in the preview screen
  • You can also add additional pages by choosing the additional pages icon
  • Once the scan process is completed, choose Send, save, share or print depending on your need

Step 3: Checking ink levels, order supplies, printer settings and information reports

  • Android devices:
  1. You can get the ink cartridge information by clicking the supported cartridge and you can also order the ink cartridges by Buy Now option
  2. You can open the HP Instant Ink dashboard by Go to HP Instant Ink option
  • By using the printer information icon you can get information about the printer settings, report and tools which will vary based on your printer
  1. Printer’s view and update settings: you can modify the printer settings like paper trays, quite mode, auto off and more by the printer settings.
  2. Printing Printer report: Based on your printer model you can get the information about the configuration page and  reports about the print quality diagnostic and status of the printer by the selecting the printer reports
  3. Printer Tools: To do maintenance tasks such as cleaning the print head ,aligning the ink cartridge tap print quality tools
  • To get Printer information: To get Printer status, printer name, serial number and version of the film ware tap printer settings or printer information
  • Advanced tools to access: By clicking advanced settings you can set energy save mode and check the network status and configure the network settings of your printer
  • Apple iOS devices
  1. You can get the ink cartridge information by clicking the supported cartridge and you can also order the ink cartridges by Buy Now option
  2. You can open the HP Instant Ink dashboard by Go to HP Instant Ink option
  3. By using the printer information icon you can get information about the printer settings, report and tools which will vary based on your printer
  • Printer’s view and update settings: you can modify the printer settings like paper trays, quite mode, auto off and more by the printer settings.
  • Printing Printer report: Based on your printer model you can get the information about the configuration page and  reports about the print quality diagnostic and status of the printer by the selecting the printer reports
  • Printer Tools: To do maintenance tasks such as cleaning the printhead ,aligning the ink cartridge tap print quality tools
  1. To get Printer information: To get Printer status, printer name, serial number and version of the film ware tap printer settings or printer information

Advanced tools to access: By clicking advanced settings you can set energy save mode and check the network status and configure the network settings of your printer.

123.hp.com/setup